Privacy Policy

DigitalNest Solutions Pvt. Ltd. ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or use our services related to remote freelance job platforms, online job consulting, freelance project management, flexible work arrangement solutions, virtual workspace development, digital career planning, and e-learning and freelancing content. We are dedicated to complying with the General Data Protection Regulation (GDPR) and all applicable data protection laws to ensure your privacy rights are respected.

Information We Collect
We collect personal data that you provide to us directly when you register on our platform, apply for services, or communicate with us. This may include your name, contact details, professional information, account credentials, payment information, and any other information you choose to provide. Additionally, we may collect technical data such as your IP address, browser type, operating system, and usage data through cookies and similar technologies when you interact with our website.

Use of Your Information
The personal data we collect is used for the following purposes:
- To provide and maintain our services, including facilitating remote freelance job opportunities and consulting.
- To manage your account and ensure secure access to our platform.
- To process transactions and communicate important updates regarding your engagement with our services.
- To improve our platform, content, and service offerings based on user feedback and interaction.
- To comply with legal obligations and protect our rights and property.
- To send you promotional information and newsletters if you have opted in to receive them.

Legal Basis for Processing
We process your personal data only where we have a lawful basis to do so, including:
- Your consent when you agree to our terms and privacy policy.
- The necessity to perform a contract or take steps at your request prior to entering into a contract.
- Compliance with legal obligations to which we are subject.
- Legitimate interests pursued by us, such as maintaining platform security, preventing fraud, and improving our services.

Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your information with trusted service providers and partners who assist us in operating our platform and delivering our services. These parties are obligated to protect your data and use it only for the purposes we specify. Additionally, we may disclose your information to governmental authorities or law enforcement agencies if required by law or to protect our legal rights.

Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, or reporting requirements. When data is no longer required, we will securely delete or anonymize it.

Your Rights Under GDPR
If you are a resident of the European Economic Area, you have certain data protection rights, including:
- The right to access your personal data and obtain information about how it is processed.
- The right to rectify inaccurate or incomplete data.
- The right to request erasure of your personal data when there is no legitimate reason for its retention.
- The right to restrict or object to certain types of processing.
- The right to data portability, allowing you to obtain and reuse your data across different services.
- The right to withdraw consent at any time where processing is based on consent.
To exercise these rights, you may contact us through the physical address provided below.

Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and support marketing efforts. You can manage your cookie preferences through your browser settings. Disabling cookies may affect functionality on our website.

Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures are continuously reviewed and improved as necessary.

International Data Transfers
As a global service provider, your data may be transferred to and processed in countries outside your country of residence, including India. We ensure that such transfers comply with applicable data protection laws and provide adequate safeguards to protect your personal data.

Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently gathered data from a minor, we will take prompt steps to delete such information.

Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or services. We encourage you to review this document regularly to stay informed about how we protect your information.

Contact Information
For any questions, concerns, or requests related to this privacy policy or your personal data, please contact us at:
DigitalNest Solutions Pvt. Ltd.
45, MG Road, 3rd Floor,
Bengaluru, Karnataka, 560001
India

By using our online platform and services, you acknowledge that you have read and understood this privacy policy and agree to the collection and use of your information as described herein.